Nokia and field service: server software, GPRS, RFID tags and handsets.
Using a Nokia RFID-enabled handset (there are three to choose from), a field service engineer would touch the RFID tag on, say, a gas meter, and the information read will be sent via a text message or over GPRS to the "Nokia Interactions Server". From there it can be tied in to back-end systems such as databases or scheduling services.
That's the vision, as presented in a Computer Weekly report.
The LI (local interactions) server is a Java-based service, with a web interface, designed to be the glue between the mobile network and enterprise systems. There's a component that runs on the handset, which is how the LI server acts as a gateway from the business to individual handsets. Nokia license the software as a hosted service (ASP) or it can be run in-house.
More details are available at the Nokia field force solutions site.
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